Welcome To Mtg Support & Resources!
Mortgage Supports (a/k/a Underwriting Help Desk) was created to be more than the standard help desk. The members of this team are trained in underwriting theory and processes, guidelines, origination, processing and marketing concepts. They are cross trained to help our TPO Loan Officers get the best answers to their questions quickly!
Email or call us for answers
email@example.com or 815-676-0990
Prequalifications, Income Analysis & Scenario Questions
Redisclosures & ICDs
The Mortgage Support Team will prepare files for initial disclosures based on the documents provided.
When requesting a re-disclosure of the loan estimate, please upload the Redisclosure Request/Product Change Form with all pertinent information and final the file. This will notify The Mortgage Support Team that a new LE is needed.
To request the ICD, the following tasks must be complete:
- All compliance conditions must be met
- Lock must be valid for 10 days from the date the file was resubmitted
Then upload the Early Closing Disclosure Request Form and we will know you are expecting a Clear to Close!
Feel free to email firstname.lastname@example.org at any time during either of these processes!
Appraisal Ordering Service
With an approved roster of 3 - 5 local appraisers, you can order your appraisals through our Appraisal Department instead of an AMC Service. We do not charge any additional fees for this service to be used. The appraisers are happy because they get to retain their full fee for the service. To use our Appraisal Department, simply email a completed Appraisal Roster Request to email@example.com. Once approved, you will receive a notification that you can start ordering appraisals through our department. For complete details regarding our service, please click here: Appraisal Ordering Policy & Agreement