Important Email Addresses
Mortgage Support Team/Help Desk [email protected]
Lock Desk [email protected]
Case Number Ordering/CAIVRS [email protected]
General Assistance [email protected]
Appraisal Department [email protected]
Scenario/Income Review [email protected]
Closing Department [email protected]
Correspondent Package Delivery [email protected]
Assisted Correspondent [email protected]
PTF Condition Delivery [email protected]
Assisted Broker Document Delivery [email protected] or [email protected]
Our Departments and Staff
Sales Staff
Toni Pierce [email protected] TPO National Sales Manager/Account Executive
815-676-0988
Robert Anderson [email protected] Senior Vice President/Account Executive
815-676-0993
Noah Smielewski [email protected] National Retail Manager
815-676-5007
Justin Yahnig [email protected] Account Executive/Vice President
815-419-4176
Erik Janeczko [email protected] Account Executive/National Sales Coach
Pamela Clement [email protected] Customer Service Team
815-676-5019
Pete Bullock [email protected] Customer Service Team
309-270-1907
Sandra Woodson [email protected] Customer Service Team
815-673-7112
Secondary Department/Lock Desk
Operations Staff
Robert Anderson [email protected] Senior Vice President/Division Manager
815-676-0993
Wayne Pierce [email protected] Operations Manager
815-676-0987
Rebecca Moorehead [email protected] Post Closing Manager
815-676-5975
Josh Heinrich [email protected] Retail Manager
630-399-2827
Angie Lampson [email protected] Jr Compliance Underwriter
815-676-5009
Lucas Ecker [email protected] Jr. Compliance Underwriter
312-690-5549
Nikki Michaels [email protected] Jr. Compliance Underwriter
815-676-0990
Loretta Swed [email protected] Jr. Compliance Underwriter
815-676-0990
**FSB Policy is to not allow direct contact with the Underwriting staff. This allows them to continually work on files to keep turn times 36 - 48 hours. If you have underwriting or condition questions, please contact [email protected] for assistance. They will advise you quickly!
Kristen Snethen [email protected] Underwriter
Jill LaBallister [email protected] Underwriter
Tonia Galloway [email protected] Underwriter
Becky Craig [email protected] Underwriter
Amy Gregory [email protected] Closing Coordinator
815-676-8197
Dawn Brimer [email protected] Closer
309-213-2539
Danielle Lemmons [email protected] Closer
309-213-2552
Marilyn Hanson [email protected] Appraisal Department
312-690-5550
Allison Huff [email protected] Post Closing/Government Insuring
309-213-2553
Amber Edwards [email protected] Post Closing
309-213-2549
Lisa Rosenkrans [email protected] Post Closing
309-213-2549
Nicole Faber [email protected] Post Closing
844-868-2746
Kristen Moorehead [email protected] Suspense Coordinator
312-690-5551
